Terms & Conditions

By accessing or using Roost, you agree to these Terms and Conditions and all applicable laws. If you do not agree, do not use the platform.

Roost is an internet listing and discovery platform designed to help users explore income-restricted and affordable housing options. Roost does not own, operate, lease, or manage housing communities unless explicitly stated.

Housing information displayed on Roost is provided through integrations with property management systems and information supplied by individual property owners and management companies. Availability, pricing, unit types, and program participation may change without notice.

Final availability is determined solely by the individual property and its management group. Roost does not guarantee unit availability at the time of inquiry, application, approval, or move-in.

Eligibility information, including income limits and program guidelines, is provided for informational purposes only. Final eligibility and qualification determinations are made exclusively by the individual property owner or management company in accordance with applicable laws and program rules.

Applications and waitlists are administered by individual properties and management companies. Screening criteria, documentation requirements, approval decisions, timelines, and waitlist placement are determined solely by those entities.

Roost supports compliance with all applicable fair housing laws. Housing listed on Roost is offered without regard to race, color, religion, sex, gender identity, sexual orientation, familial status, disability, national origin, age, marital status, source of income, or any other protected characteristic.

Roost strives to make its platform accessible and usable in accordance with recognized accessibility standards, including WCAG 2.1 guidelines. If you experience difficulty accessing the platform, please contact us.

Roost endeavors to provide information about ADA accessible and wheelchair-accessible housing units by compiling data from property management companies and their leasing systems. This information is provided for convenience and may require direct verification with the property.

Users seeking accessible housing are strongly encouraged to contact the individual property directly to confirm specific accessibility features and determine whether the unit meets their needs before applying.

Roost may provide multilingual content for convenience. Official program rules, applications, and determinations are governed by the property's required language and documentation.

Roost does not provide legal, financial, or housing compliance advice. Users should consult directly with property management teams or qualified professionals.

Roost may link to or integrate with third-party websites or systems. Roost is not responsible for third-party content, availability, or practices.

To the fullest extent permitted by law, Roost is not liable for any damages arising from use of the platform, including housing availability, application outcomes, or qualification determinations.

Your use of Roost is also governed by our Privacy Policy.